Nigel Slack, Stuart Chambers, Robert Johnston, "Operations Management, 5th Edition"
2007 | ISBN: 0273708473 | 760 pages | PDF | 20,4 MB
How does an organisation …*create and deliver products at lower cost and with higher revenue? *meet the challenges posed by changes in customer preferences, internet-based technologies and global supply networks? *promote creativity, manage knowledge and innovation, and encourage social responsibility in finding solutions to those challenges? The answer is through effective operations management. Managing operations is important, exciting and challenging, and it's central to successful organisational performance.