What the authors are effective in capturing is how endless those 102 minutes seemed to the people inside the buildings, how the period between the first crash and the collapse of the north tower was so chaotic that the full scope of what happened was unknown to those trapped inside. Because we were able to watch the news coverage relentlessly that morning, the book clarifies that what was happening was far clearer from the outside than from the inside. Those inside had no way of knowing what happened to them or why, and certainly no way to know if they would live or die. There are stories of personal ingenuity and heroism, like the window washer who used his squeegee to scrape away a wall and manually bored himself and five others through a tiled wall in the 50th floor men's room. There are stories of paralyzing fear, such as the series of 911 calls from the various floors when the south tower started to collapse. And sadly there are stories that will be disappointing for the very acts of desperation they represent, such as people being pushed out of windows so that others could position themselves for fresh air and possible rescue. I doubt if there is a more harrowing story than the one about Stanley Praimnath, who was evacuated from the 81st floor of the south tower only to be told to return to his office and see the United jet come speeding toward him in the office window. These are the moments none of us can forget, and Dwyer and Flynn capture them with all their humanity intact. Essential reading.
"…Even so, The Very Best of Sheryl Crow does capture her biggest and best songs, adding two good new songs to the mix (a cover of Cat Stevens' "The First Cut Is the Deepest," which uses Rod Stewart's version as the starting point, and the solid new song "Light in Your Eyes"), that in turn capture the feel of the '90s by proxy." ~Allmusic