Cost in Service Industries

Decision Making in Service Industries: A Practical Approach (Repost)  eBooks & eLearning

Posted by nebulae at May 7, 2014
Decision Making in Service Industries: A Practical Approach (Repost)

Javier Faulin, Angel A. Juan, "Decision Making in Service Industries: A Practical Approach"
English | 2012 | ISBN-10: 1439867348 | 465 pages | PDF | 3,5 MB

Decision Making in Service Industries: A Practical Approach  eBooks & eLearning

Posted by arundhati at Oct. 21, 2013
Decision Making in Service Industries: A Practical Approach

Javier Faulin, Angel A. Juan, "Decision Making in Service Industries: A Practical Approach"
2012 | ISBN-10: 1439867348 | 465 pages | PDF | 3,5 MB

The Centrelink Experiment: Innovation in service delivery  eBooks & eLearning

Posted by lengen at Jan. 9, 2017
The Centrelink Experiment: Innovation in service delivery

The Centrelink Experiment: Innovation in service delivery by John Halligan
English | Apr. 18, 2011 | ISBN: 192153642X | 234 Pages | PDF | 2 MB

Centrelink was established in 1997 as part of the Howard government’s bold experiment in re-framing social policy and re-shaping service delivery. Centrelink was the embodiment of a key tenet of the Howard vision for public service: a specialised service delivery ‘provider’ agency separated from the policy functions of the ‘purchaser’. Carved out of a monolithic Department of Social Security, Centrelink was established along ‘business lines’ operating 320 service centres and delivering payments to 10 million Australians. Although enjoying ‘monopoly provider’ status, the organisation was required to deliver services to many different clients on behalf of its ‘purchasing departments’ (up to 25 in total) under the terms of quasi-contractual service agreements. It was meant to demonstrate a greater level of both transparency and accountability for the administration of payments amounting to over $60 billion of Commonwealth expenditure. For many years there was a real ‘buzz’ around the Centrelink experiment and staff and clients were generally enthusiastic about the transformation.
Teaching English Language Arts to English Language Learners: Preparing Pre-service and In-service Teachers (repost)

Luciana de Oliveira, Melanie Shoffner, "Teaching English Language Arts to English Language Learners: Preparing Pre-service and In-service Teachers"
2016 | ISBN-10: 1137598573 | 244 pages | PDF | 6 MB

Sacred America, Sacred World: Fulfilling Our Mission in Service to All by Stephen Dinan  eBooks & eLearning

Posted by bisneswoman at Dec. 14, 2016
Sacred America, Sacred World: Fulfilling Our Mission in Service to All by Stephen Dinan

Sacred America, Sacred World: Fulfilling Our Mission in Service to All by Stephen Dinan
English | July 5, 2016 | ISBN-10: 1571747443 | 288 pages | PDF | 4 MB
Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors... (repost)

Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition by Michael Milakovich
English | 2005 | ISBN: 0849338190 | 432 pages | PDF | 1,6 MB

Military Land Rover: Development and in Service (repost)  eBooks & eLearning

Posted by Димарик at Nov. 26, 2016
Military Land Rover: Development and in Service (repost)

Military Land Rover: Development and in Service
2007 | ISBN: 0711031894 | English | 208 Pages | PDF | 66 MB

Handbook of Mechanical In-Service Inspection: Pressure Systems and Mechanical Plant  eBooks & eLearning

Posted by arundhati at Nov. 24, 2016
Handbook of Mechanical In-Service Inspection: Pressure Systems and Mechanical Plant

Clifford Matthews, "Handbook of Mechanical In-Service Inspection: Pressure Systems and Mechanical Plant"
2004 | ISBN-10: 1860584160 | 690 pages | PDF | 36 MB

Case Studies in Service Innovation  eBooks & eLearning

Posted by tanas.olesya at Nov. 22, 2016
Case Studies in Service Innovation

Case Studies in Service Innovation by Linda A. Macaulay
English | 29 Apr. 2012 | ISBN: 1461419719 | 219 Pages | PDF | 1 MB

Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in practice, and stimulates learning from one context to another.

Advances in Human Factors, Ergonomics, and Safety in Manufacturing and Service Industries  eBooks & eLearning

Posted by tanas.olesya at Nov. 14, 2016
Advances in Human Factors, Ergonomics, and Safety in Manufacturing and Service Industries

Advances in Human Factors, Ergonomics, and Safety in Manufacturing and Service Industries by Waldemar Karwowski
English | 30 Jun. 2010 | ISBN: 1439834997 | 1236 Pages | PDF | 31 MB

This volume is concerned with the human factors, ergonomics, and safety issues related to the design of products, processes, and systems, as well as operation and management of business enterprises in both manufacturing and service sectors of contemporary industry.