Cost in Service Industries

Decision Making in Service Industries: A Practical Approach (Repost)  eBooks & eLearning

Posted by nebulae at May 7, 2014
Decision Making in Service Industries: A Practical Approach (Repost)

Javier Faulin, Angel A. Juan, "Decision Making in Service Industries: A Practical Approach"
English | 2012 | ISBN-10: 1439867348 | 465 pages | PDF | 3,5 MB

Decision Making in Service Industries: A Practical Approach  eBooks & eLearning

Posted by arundhati at Oct. 21, 2013
Decision Making in Service Industries: A Practical Approach

Javier Faulin, Angel A. Juan, "Decision Making in Service Industries: A Practical Approach"
2012 | ISBN-10: 1439867348 | 465 pages | PDF | 3,5 MB

Key Concepts in Creative Industries (SAGE Key Concepts series)  eBooks & eLearning

Posted by Nice_smile) at Feb. 10, 2017
Key Concepts in Creative Industries (SAGE Key Concepts series)

Key Concepts in Creative Industries (SAGE Key Concepts series) by John Hartley
English | 2012 | ISBN: 1446202887 | 200 Pages | PDF | 2.19 MB

Driving Innovation in Service Organisations  eBooks & eLearning

Posted by tanas.olesya at Jan. 22, 2017
Driving Innovation in Service Organisations

Driving Innovation in Service Organisations: A Study in the German Airport Industry by Jessica Scheler
English | 27 July 2012 | ISBN: 3834934062 | 209 Pages | PDF | 5 MB

With an ever increasing globalization of the economy, rapid technological progress, and intensifying competition, service firms such as airports constantly have to fuel the engine of renewal to keep on prospering.

The Centrelink Experiment: Innovation in service delivery  eBooks & eLearning

Posted by lengen at Jan. 9, 2017
The Centrelink Experiment: Innovation in service delivery

The Centrelink Experiment: Innovation in service delivery by John Halligan
English | Apr. 18, 2011 | ISBN: 192153642X | 234 Pages | PDF | 2 MB

Centrelink was established in 1997 as part of the Howard government’s bold experiment in re-framing social policy and re-shaping service delivery. Centrelink was the embodiment of a key tenet of the Howard vision for public service: a specialised service delivery ‘provider’ agency separated from the policy functions of the ‘purchaser’. Carved out of a monolithic Department of Social Security, Centrelink was established along ‘business lines’ operating 320 service centres and delivering payments to 10 million Australians. Although enjoying ‘monopoly provider’ status, the organisation was required to deliver services to many different clients on behalf of its ‘purchasing departments’ (up to 25 in total) under the terms of quasi-contractual service agreements. It was meant to demonstrate a greater level of both transparency and accountability for the administration of payments amounting to over $60 billion of Commonwealth expenditure. For many years there was a real ‘buzz’ around the Centrelink experiment and staff and clients were generally enthusiastic about the transformation.
Teaching English Language Arts to English Language Learners: Preparing Pre-service and In-service Teachers (repost)

Luciana de Oliveira, Melanie Shoffner, "Teaching English Language Arts to English Language Learners: Preparing Pre-service and In-service Teachers"
2016 | ISBN-10: 1137598573 | 244 pages | PDF | 6 MB

Sacred America, Sacred World: Fulfilling Our Mission in Service to All by Stephen Dinan  eBooks & eLearning

Posted by bisneswoman at Dec. 14, 2016
Sacred America, Sacred World: Fulfilling Our Mission in Service to All by Stephen Dinan

Sacred America, Sacred World: Fulfilling Our Mission in Service to All by Stephen Dinan
English | July 5, 2016 | ISBN-10: 1571747443 | 288 pages | PDF | 4 MB
Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors... (repost)

Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition by Michael Milakovich
English | 2005 | ISBN: 0849338190 | 432 pages | PDF | 1,6 MB

Military Land Rover: Development and in Service (repost)  eBooks & eLearning

Posted by Димарик at Nov. 26, 2016
Military Land Rover: Development and in Service (repost)

Military Land Rover: Development and in Service
2007 | ISBN: 0711031894 | English | 208 Pages | PDF | 66 MB

Handbook of Mechanical In-Service Inspection: Pressure Systems and Mechanical Plant  eBooks & eLearning

Posted by arundhati at Nov. 24, 2016
Handbook of Mechanical In-Service Inspection: Pressure Systems and Mechanical Plant

Clifford Matthews, "Handbook of Mechanical In-Service Inspection: Pressure Systems and Mechanical Plant"
2004 | ISBN-10: 1860584160 | 690 pages | PDF | 36 MB