Automotive Service Standards

James D. Halderman - Automotive Technology: Principles, Diagnosis, and Service [Repost]  eBooks & eLearning

Posted by rotten comics at Nov. 7, 2016
James D. Halderman - Automotive Technology: Principles, Diagnosis, and Service [Repost]

James D. Halderman - Automotive Technology: Principles, Diagnosis, and Service
2009 | ISBN: 0131754777 | English | 1488 pages | PDF | 219 MB

Automotive Technology: A Systems Approach  eBooks & eLearning

Posted by viserion at July 22, 2015
Automotive Technology: A Systems Approach

Rob Thompson, Jack Erjavec, "Automotive Technology: A Systems Approach, 6th Edition"
ISBN: 1133612318 | 2014 | PDF | 1696 pages | 179 MB

An Implementor's Guide to Service Oriented Architecture - Getting It Right  eBooks & eLearning

Posted by lengen at Jan. 24, 2017
An Implementor's Guide to Service Oriented Architecture - Getting It Right

An Implementor's Guide to Service Oriented Architecture - Getting It Right by Amberpoint Inc.
English | Apr. 21, 2008 | ISBN: 0979930405 |112 Pages| PDF | 2 MB

The title of this book includes the word implementor's. That single word describes the focus of our work here. This book is a treatment of the practical issues an implementor would face when implementing a SOA. There are other very fine books on standards and basic education about SOA and web services. In fact, if you are not familiar with the web service standards, you might find some of this other material very useful as preparatory reading prior to digging into the implementation issues described herein.

Lynda - Managing a Customer Service Team  eBooks & eLearning

Posted by U.N.Owen at March 2, 2015
Lynda - Managing a Customer Service Team

Lynda - Managing a Customer Service Team
527MB | Duration: 1h 32m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch
Genre: eLearning | Level: Appropriate for all | Language: English

In this course, author and customer service expert Jeff Toister shows you the secrets of managing great customer service teams. Discover how to define outstanding service through service standards and team goals; bring in data and metrics to evaluate your service quality; identify obstacles that can cause service failures; optimize your channels for faster, cheaper, and better service; and develop a convincing business case that calculates the true cost of bad service.

Automotive Technology: Principles, Diagnosis, and Service (repost)  eBooks & eLearning

Posted by Veslefrikk at Dec. 1, 2014
Automotive Technology: Principles, Diagnosis, and Service (repost)

Automotive Technology: Principles, Diagnosis, and Service By James D. Halderman
Publisher: Pre ntice H al l 2009 | 1488 Pages | ISBN: 0131754777 | PDF | 223 MB

Automotive Technology (4th Edition) (repost)  eBooks & eLearning

Posted by Veslefrikk at Oct. 30, 2014
Automotive Technology (4th Edition) (repost)

James D. Halderman, "Automotive Technology (4th Edition)"
English | 2011 | ISBN: 0132542617 | 1664 pages | PDF | 139 MB

Automotive Engines: Diagnosis, Repair, Rebuilding - 6th edition (repost)  eBooks & eLearning

Posted by fdts at Nov. 30, 2013
Automotive Engines: Diagnosis, Repair, Rebuilding - 6th edition (repost)

Automotive Engines: Diagnosis, Repair, Rebuilding - 6th edition
by Tim Gilles
English | 2010 | ISBN: 1435486412 | 752 pages | PDF | 101 MB

Automotive Technology: Principles, Diagnosis, and Service (Repost)  eBooks & eLearning

Posted by advisors at April 23, 2013
Automotive Technology: Principles, Diagnosis, and Service (Repost)

Automotive Technology: Principles, Diagnosis, and Service By James D. Halderman
2009 | 1488 Pages | ISBN: 0131754777 | PDF | 223 MB

Automotive Technology (Repost)  eBooks & eLearning

Posted by melia at Jan. 7, 2013
Automotive Technology (Repost)

James D. Halderman, "Automotive Technology (4th Edition)"
English | 2011 | ISBN: 0132542617 | 1664 pages | PDF | 139.39 MB

Automotive Engines: Diagnosis, Repair, Rebuilding (Repost)  eBooks & eLearning

Posted by hotspot at Dec. 11, 2012
Automotive Engines: Diagnosis, Repair, Rebuilding (Repost)

Automotive Engines: Diagnosis, Repair, Rebuilding by Tim Gilles
Publisher: Delmar Cengage Learning; 6 edition (February 1, 2010) | ISBN: 1435486412 | English | PDF | 752 pages | 100 MB