Gretchen Hargis, Michelle Carey, Ann Kilty Hernandez, and Polly Hughes, "Developing Quality Technical Information: A Handbook for Writers and Editors, 2nd Edition"
English | 2004 | ISBN: 0131477498 | 432 pages | PDF | 5,6 MB
The book presents a much needed approach to quality technical communication and a working plan for achieving quality. The examples are excellent and are easy to use and adapt. The editorial advice is simple and clear enough for tech writers who did not major in English or journalism.