Service Metrics

Lynda - Service Metrics for Customer Service  eBooks & eLearning

Posted by U.N.Owen at Aug. 30, 2017
Lynda - Service Metrics for Customer Service

Lynda - Service Metrics for Customer Service
Size: 1.41 GB | Duration: 1h 15m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch
Genre: eLearning | Level: Intermediate | Language: English

Establishing the right metrics to support effective customer service requires a solid understanding of how metrics work, how metrics are interrelated, and what the uses and limitations of metrics are.

Network Performance and Fault Analytics for LTE Wireless Service Providers  eBooks & eLearning

Posted by hill0 at Jan. 21, 2018
Network Performance and Fault Analytics for LTE Wireless Service Providers

Network Performance and Fault Analytics for LTE Wireless Service Providers by Deepak Kakadia
English | 11 Oct. 2017 | ISBN: 8132237196 | 204 Pages | PDF | 5.97 MB

This book is intended to describe how to leverage emerging technologies big data analytics and SDN, to address challenges specific to LTE and IP network performance and fault management data in order to more

Service Cloud Exam: Contact Center Industry Knowledge  eBooks & eLearning

Posted by naag at Jan. 20, 2018
Service Cloud Exam: Contact Center Industry Knowledge

Service Cloud Exam: Contact Center Industry Knowledge
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 44M | Lec: 12 | 124 MB
Genre: eLearning | Language: English

A course to prepare for the Industry Knowledge section of the Service Cloud Consultant Certification Exam

Managing Software-as-a-Service Contracts  eBooks & eLearning

Posted by naag at Jan. 12, 2018
Managing Software-as-a-Service Contracts

Managing Software-as-a-Service Contracts
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 1 Hour | 103 MB
Genre: eLearning | Language: English

Managing a Customer Service Team  eBooks & eLearning

Posted by Landau17 at Oct. 7, 2017
Managing a Customer Service Team

Managing a Customer Service Team
MP4 | Video: 720p | Duration: 1:32:36 | English | Subtitles: VTT | 547.7 MB

Service Placement in Ad Hoc Networks  eBooks & eLearning

Posted by First1 at Oct. 7, 2017
Service Placement in Ad Hoc Networks

Service Placement in Ad Hoc Networks by Jochen Schiller, Georg Wittenburg
English | January 5th, 2012 | ASIN: B007EMISPG, ISBN: 144712362X | 116 pages | EPUB | 1.13 MB

Service provisioning in ad hoc networks is challenging given the difficulties of communicating over a wireless channel and the potential heterogeneity and mobility of the devices that form the network. In order to optimize the performance of the network over which a service host provides a service to client nodes, it is necessary to continuously adapt the logical network topology to both external (e.g., wireless connectivity, mobility, churn) and internal (e.g., communication patterns, service demand) factors.

Just Doing My Job: Stories of Service from World War II (Repost)  eBooks & eLearning

Posted by step778 at Jan. 23, 2018
Just Doing My Job: Stories of Service from World War II (Repost)

Jonna Doolittle Hoppes, Arthur J Lichte, "Just Doing My Job: Stories of Service from World War II"
2009 | pages: 345 | ISBN: 1595800425 | PDF | 7,7 mb

Monitoring with Graphite: Tracking Dynamic Host and Application Metrics at Scale  eBooks & eLearning

Posted by arundhati at Jan. 23, 2018
Monitoring with Graphite: Tracking Dynamic Host and Application Metrics at Scale

Jason Dixon, "Monitoring with Graphite: Tracking Dynamic Host and Application Metrics at Scale"
2017 | ISBN-10: 1491916435 | 290 pages | EPUB | 19 MB

Roger Floyd - No Service (2018)  Music

Posted by gribovar at Jan. 21, 2018
Roger Floyd - No Service (2018)

Roger Floyd - No Service (2018)
WEB FLAC (tracks) - 275 MB | MP3 CBR 320 kbps (LAME 3.93) - 116 MB | Front cover
Genre: Progressive Rock | RAR 3% Rec. | Label: Self-released

Roger Floyd: "What if Pink Floyd were still producing concept albums? This is the question that I asked myself years ago. I realize this is a question that would only be asked by a huge Pink Floyd fan but still I wondered.
I wondered if the younger generation heard the alarm clocks ringing in the beginning of “Time” whether they’d know what that sound was. Grandfather clocks and any other non-digital clock are all but extinct. Would an updated song have ringtones instead? Would that have the same impact…

Complex Engineering Service Systems: Concepts and Research  eBooks & eLearning

Posted by AvaxGenius at Jan. 21, 2018
Complex Engineering Service Systems: Concepts and Research

Complex Engineering Service Systems: Concepts and Research By Irene Ng
English | PDF(Repost),EPUB | 2011 | 469 Pages | ISBN : 0857291882 | 10.32 MB

For manufacturers of complex engineering equipment, the focus on service and achieving outcomes for customers is the key to growth. Yet, the capability to provide service for complex engineered products is less understood.