Service Engineering

Service Engineering bei technischen Dienstleistungen  eBooks & eLearning

Posted by AlenMiler at June 18, 2016
Service Engineering bei technischen Dienstleistungen

Service Engineering bei technischen Dienstleistungen: Eine ökonomische Analyse der Modularisierung, Leistungstiefengestaltung und Systembündelung by Wolfgang Burr
German | 8 Mar. 2016 | ISBN: 3658022833 | 476 Pages | PDF | 3.73 MB

Wolfgang Burr zeigt, dass eine effiziente Produktion von Dienstleistungen realisiert werden kann, wenn sie mit Hilfe von Methoden und Konzepten organisiert wird, die sich in der industriellen Produktion bewährt haben (Service Engineering).

Knowledge Service Engineering Handbook (repost)  

Posted by arundhati at Jan. 16, 2016
Knowledge Service Engineering Handbook (repost)

Jussi Kantola, Waldemar Karwowski, "Knowledge Service Engineering Handbook"
2012 | ISBN: 1439852944 | 599 pages | PDF | 42 MB
Service Science: The Foundations of Service Engineering and Management (Repost)

Robin G. Qiu, "Service Science: The Foundations of Service Engineering and Management"
English | ISBN: 111810823X | 2014 | 336 pages | PDF | 8 MB
End-to-End Quality of Service: Engineering in Next Generation Heterogenous Networks (Repost)

End-to-End Quality of Service: Engineering in Next Generation Heterogenous Networks (Quality of Service Mechanisms in Next Generation Heterogeneous Networks) By Abdelhamid Mellouk
2009 | 458 Pages | ISBN: 1848210612 | PDF | 10 MB
Service Engineering: European Research Results (Repost)

Schahram Dustdar, Fei Li, "Service Engineering: European Research Results"
2011 | pages: 344 | ISBN: 3709104149 | PDF | 7,6 mb
Advances in the Human Side of Service Engineering (repost)

Advances in the Human Side of Service Engineering (Advances in Human Factors and Ergonomics Series) by James C. Spohrer and Louis E. Freund
English | 2012 | ISBN: 1439870268 | 482 pages | PDF | 13,3 MB

If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered.

Knowledge Service Engineering Handbook (repost)  

Posted by libr at Aug. 30, 2014
Knowledge Service Engineering Handbook (repost)

Knowledge Service Engineering Handbook (Ergonomics Design and Management: Theory and Applications) by Jussi Kantola and Waldemar Karwowski
English | 2012 | ISBN: 1439852944 | ISBN-13: 9781439852941 | 599 pages | PDF | 145 MB

Service Engineering: European Research Results [Repost]  

Posted by ChrisRedfield at July 29, 2014
Service Engineering: European Research Results [Repost]

Schahram Dustdar, ‎Fei Li - Service Engineering: European Research Results
Published: 2010-10-15 | ISBN: 3709104149, 3709104165 | PDF | 338 pages | 7 MB
Service Science: The Foundations of Service Engineering and Management

Robin G. Qiu, "Service Science: The Foundations of Service Engineering and Management"
English | ISBN: 111810823X | 2014 | 336 pages | PDF | 8 MB

Introduction to Service Engineering  

Posted by interes at March 18, 2014
Introduction to Service Engineering

Introduction to Service Engineering by Waldemar Karwowski and Gavriel Salvendy
English | 2010 | ISBN: 0471547727 , 0470382414 | ISBN-13: 9780471547723 | 672 pages | PDF | 65,1 MB

Industrial Engineering
What you need to know to engineer the global service economy.
As customers and service providers create new value through globally interconnected service enterprises, service engineers are finding new opportunities to innovate, design, and manage the service operations and processes of the new service-based economy.