Salesforce Service Cloud: Certification and Implementation Study Guide by Joe Poozhikunnel English | Dec. 24, 2015 | ASIN: B019SK5QXI | 135 Pages | AZW3/EPUB/PDF (conv) | 3.98 MB
Salesforce Service Cloud For Dummies by Jon Paz English | 28 Apr. 2015 | ISBN: 1119010683, 8126555386 | 384 Pages | EPUB/MOBI/PDF (True) | 72.28 MB
Learn how to provide top–grade customer service anywhere, anytime with Salesforce Service Cloud. Salesforce Service Cloud empowers your service organization to interact with customers through any channel and provide an individualized experience that will be worth sharing for your customers and for your company.