Service Cloud

Service Cloud Exam: Contact Center Industry Knowledge  eBooks & eLearning

Posted by naag at Jan. 20, 2018
Service Cloud Exam: Contact Center Industry Knowledge

Service Cloud Exam: Contact Center Industry Knowledge
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 44M | Lec: 12 | 124 MB
Genre: eLearning | Language: English

A course to prepare for the Industry Knowledge section of the Service Cloud Consultant Certification Exam

Salesforce Certification: Service Cloud Industry Knowledge  eBooks & eLearning

Posted by naag at Jan. 7, 2017
Salesforce Certification: Service Cloud Industry Knowledge

Salesforce Certification: Service Cloud Industry Knowledge
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 44M | Lec: 12 | 221 MB
Genre: eLearning | Language: English

A course to prepare for the Industry Knowledge section of the Service Cloud Consultant Certification Exam

Salesforce Service Cloud: Certification and Implementation Study Guide  eBooks & eLearning

Posted by AlenMiler at Dec. 31, 2015
Salesforce Service Cloud: Certification and Implementation Study Guide

Salesforce Service Cloud: Certification and Implementation Study Guide by Joe Poozhikunnel
English | Dec. 24, 2015 | ASIN: B019SK5QXI | 135 Pages | AZW3/EPUB/PDF (conv) | 3.98 MB

Udemy - Salesforce Certification: Service Cloud Rapid Exam Prep  eBooks & eLearning

Posted by naag at Oct. 30, 2015
Udemy - Salesforce Certification: Service Cloud Rapid Exam Prep

Udemy - Salesforce Certification: Service Cloud Rapid Exam Prep
MP4 | Video: 1280x720 | 54 kbps | 44 KHz | Duration: 2 Hours | 571 MB
Genre: eLearning | Language: English

Prepare for the Service Cloud Consultant Certification using realistic practice exam questions arranged by topic areas

Salesforce Service Cloud For Dummies  eBooks & eLearning

Posted by AlenMiler at Aug. 3, 2015
Salesforce Service Cloud For Dummies

Salesforce Service Cloud For Dummies by Jon Paz
English | 28 Apr. 2015 | ISBN: 1119010683, 8126555386 | 384 Pages | EPUB/MOBI/PDF (True) | 72.28 MB

Learn how to provide top–grade customer service anywhere, anytime with Salesforce Service Cloud. Salesforce Service Cloud empowers your service organization to interact with customers through any channel and provide an individualized experience that will be worth sharing for your customers and for your company.

Oracle: Customer Service Suite  eBooks & eLearning

Posted by naag at April 10, 2018
Oracle: Customer Service Suite

Oracle: Customer Service Suite
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 1.5 Hours | 218 MB
Genre: eLearning | Language: English

Apache CloudStack Cloud Computing (Repost)  eBooks & eLearning

Posted by step778 at Jan. 26, 2018
Apache CloudStack Cloud Computing (Repost)

Navin Sabharwal, Ravi Shankar, "Apache CloudStack Cloud Computing"
2013 | pages: 294 | ISBN: 1782160108 | PDF | 9,9 mb

Lynda - Salesforce for Customer Service  eBooks & eLearning

Posted by U.N.Owen at June 29, 2017
Lynda - Salesforce for Customer Service

Lynda - Salesforce for Customer Service
Size: 144 MB | Duration: 0h 50m | Video: AVC (.mp4) 1280x720 15&30fps | Audio: AAC 48KHz 2ch
Genre: eLearning | Level: Beginner | Language: English

Explore how to leverage the cloud-based help desk solution from Salesforce, Service Cloud, to manage customer service interactions.

The Design of Cloud Workflow Systems (Repost)  eBooks & eLearning

Posted by nebulae at Feb. 28, 2016
The Design of Cloud Workflow Systems (Repost)

Xiao Liu, Dong Yuan, Gaofeng Zhang, Wenhao Li, Dahai Cao, Qiang He, Jinjun Chen, Yun Yang, "The Design of Cloud Workflow Systems"
English | 2011-11-04 | ISBN: 1461419328 | PDF | 100 pages | 6 MB

Trust Management in Cloud Services (repost)  eBooks & eLearning

Posted by libr at April 15, 2015
Trust Management in Cloud Services (repost)

Trust Management in Cloud Services by Talal H. Noor and Quan Z. Sheng
English | 2014 | ISBN: 3319122495 | 119 pages | PDF | 4,4 MB