Service Management Operations

Service Management: Operations, Strategy, Information Technology [Repost]  eBooks & eLearning

Posted by hill0 at Feb. 8, 2017
Service Management: Operations, Strategy, Information Technology [Repost]

Service Management: Operations, Strategy, Information Technology by James A Fitzsimmons
English | 1 May 2010 | ISBN: 0073403350 | 560 Pages | PDF | 18.83 MB

Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions.

Service Management: Operations, Strategy, Information Technology (7th edition) (Repost)  eBooks & eLearning

Posted by bookwarrior at Jan. 7, 2016
Service Management: Operations, Strategy, Information Technology (7th edition) (Repost)

Service Management: Operations, Strategy, Information Technology (7th edition) By James A Fitzsimmons, Mona J Fitzsimmons
2010 | 560 Pages | ISBN: 0073403350 | PDF | 17 MB
Service Management: Operations, Strategy, Information Technology (7th Edition) [Repost]

James A. Fitzsimmons, "Service Management: Operations, Strategy, Information Technology (7th Edition)"
English | ISBN: 0073403350 | 2010 | PDF | 541 pages | 19 MB
Service Management: Operations, Strategy, Information Technology (7th edition) (Repost)

Service Management: Operations, Strategy, Information Technology (7th edition) By James A Fitzsimmons, Mona J Fitzsimmons
2010 | 560 Pages | ISBN: 0073403350 | PDF | 19 MB

Service Management: Operations, Strategy, Information Technology (7th Edition)  eBooks & eLearning

Posted by Grev27 at Oct. 11, 2015
Service Management: Operations, Strategy, Information Technology (7th Edition)

James A. Fitzsimmons, "Service Management: Operations, Strategy, Information Technology (7th Edition)"
English | ISBN: 0073403350 | 2010 | PDF | 541 pages | 19 MB

Engineering and Management of Data Centers: An IT Service Management Approach  eBooks & eLearning

Posted by AvaxGenius at Nov. 13, 2017
Engineering and Management of Data Centers: An IT Service Management Approach

Engineering and Management of Data Centers: An IT Service Management Approach By Jorge Marx Gómez
English | PDF,EPUB | 2017 | 290 Pages | ISBN : 3319650815 | 14.56 MB

This edited volume covers essential and recent development in the engineering and management of data centers. Data centers are complex systems requiring ongoing support, and their high value for keeping business continuity operations is crucial.
Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives

Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives by Randy A. Steinberg
English | 4 Dec. 2013 | ISBN: 1490719458 | 196 Pages | AZW3 | 366.85 KB

LFCE: Linux Service Management - Advanced HTTP Services  eBooks & eLearning

Posted by IrGens at Feb. 17, 2018
LFCE: Linux Service Management - Advanced HTTP Services

LFCE: Linux Service Management - Advanced HTTP Services
.MP4, AVC, 340 kbps, 1280x720 | English, AAC, 96 kbps, 2 Ch | 2h 27m | 284 MB
Instructor: Anthony Nocentino

Desk.com for Customer Service Management  eBooks & eLearning

Posted by Landau17 at Feb. 4, 2018
Desk.com for Customer Service Management

Desk.com for Customer Service Management
MP4 | Video: 720p | Duration: 59:47 | English | Subtitles: VTT | 125.5 MB

Service Level Manager: Careers in It Service Management  eBooks & eLearning

Posted by Underaglassmoon at Dec. 27, 2017
Service Level Manager: Careers in It Service Management

Service Level Manager: Careers in It Service Management
BCS | English | 2017 | ISBN-10: 178017294X | 136 pages | PDF | 4.44 mb

by John Sansbury (Author)