The Lost Art of Listening, Second Edition: How Learning to Listen Can Improve Relationships by Michael P. Nichols PhD
English | Feb 15, 2009 | ISBN: 1606230646 | 321 Pages | PDF | 2 MB
One person talks; the other listens. It's so basic that we take it for granted. Unfortunately, most of us think of ourselves as better listeners than we actually are. Why do we so often fail to connect when speaking with family members, romantic partners, colleagues, or friends? How do emotional reactions get in the way of real communication?