Itil 3

IT-Service Management in der Praxis mit ITIL® 3: Zielfindung, Methoden, Realisierung, 2. Auflage (repost)

IT-Service Management in der Praxis mit ITIL® 3: Zielfindung, Methoden, Realisierung, 2. Auflage by Martin Beims
German | 2010 | ISBN: 3446421386 | 349 pages | PDF | 4,3 MB

- Neu! Jetzt mit einem Kapitel zu PRINCE2®:2009
- Verschaffen Sie sich einen Überblick über ITIL® 3 und über ergänzende Standards und Methoden, die Sie für erfolgreiches IT-Service Management brauchen.
IT-Service Management in der Praxis mit ITIL® 3: Zielfindung, Methoden, Realisierung, 2. Auflage

Martin Beims, "IT-Service Management in der Praxis mit ITIL® 3: Zielfindung, Methoden, Realisierung, 2. Auflage"
Hanser Verlag | 2009 | ISBN: 3446421386 | 349 pages | PDF | 3,7 MB
Become ITIL Foundation Certified in 7 Days: Learning ITIL Made Simple with Real-life Examples

Become ITIL Foundation Certified in 7 Days: Learning ITIL Made Simple with Real-life Examples by Abhinav Kaiser
English | 15 Jan. 2017 | ISBN: 148422163X | 251 Pages | PDF | 2.78 MB

Pass the ITIL Foundation examination by learning the basics of ITIL and working through real-life examples. This book breaks the course down for studying in 7 days with 3 hours a day, which means at the end of a week you are ready to pass the exam. You'll also see tips and an array of sample questions, as well as FAQs on ITIL. All this will prepare you for the examination and give you the knowledge required to pass with flying colors.

ITIL For Dummies  eBooks & eLearning

Posted by ksveta6 at Nov. 26, 2016
ITIL For Dummies

ITIL For Dummies by Van Haren Publishing
2012 | ISBN: 1119950139 | English | 395 pages | PDF | 20 MB

Introduction to ITIL® 2011  eBooks & eLearning

Posted by naag at Nov. 16, 2016
Introduction to ITIL® 2011

Introduction to ITIL® 2011
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 3 Hours | Lec: 30 | 371 MB
Genre: eLearning | Language: English

This course outlines the basic concepts of ITIL® 2011

ITIL® Intermediate Capability: OSA  eBooks & eLearning

Posted by FenixN at Aug. 15, 2016
ITIL® Intermediate Capability: OSA

ITIL® Intermediate Capability: OSA
HDRips | MP4/AVC, ~500 kb/s | 1280x720 | Duration: 08:44:37 | English: AAC, 64 kb/s (2 ch) | 2.08 GB
Genre: Development / Programming / Software / IT / Job

As one of the Capability Modules in ITIL®, Operational Support and Analysis (OSA) is one of the primary focuses for an IT service organization. The Service Desk/Help Desk is one of the prime points of contact with customers/end users, and Service Operation is where the services are delivered and supported for your company and your customers. This course helps prepare you to pass the associated Intermediate Level Exam for ITIL® - OSA.

Pearson IT Certification - ITIL Foundation Exam LiveLessons [repost]  eBooks & eLearning

Posted by house23 at May 31, 2016
Pearson IT Certification - ITIL Foundation Exam LiveLessons [repost]

Pearson IT Certification - ITIL Foundation Exam LiveLessons
MP4 | AVC 1274kbps | English | 1280x720 | 30fps | 16h 08mins | AAC mono 76kbps | 9.6 GB
Genre: Video Training

ITIL Foundation Exam LiveLesson is a streaming video that contains more than 16 hours of instructor-led presentations in an easy-to-follow format, providing both foundational reinforcement of ITIL Foundation Exam topics and exam preparation tips, tricks, and sample questions. The video tackles ITIL 2011’s key concepts, process activities, roles, and vocabulary found on the newest AXELOS syllabus (version 5.5), all through a fun and thorough teaching style from a leading Certified ITIL Expert and Master Trainer. Don't be left behind by using outdated ITIL V3-edition materials; ITIL Foundation Exam LiveLessons will help ensure your success!

ITIL: Pour un service informatique optimal de Christian Dumont (Repost)  eBooks & eLearning

Posted by leonardo78 at May 21, 2016
ITIL: Pour un service informatique optimal de Christian Dumont (Repost)

ITIL: Pour un service informatique optimal de Christian Dumont
French | 2007 | ISBN: 2212121024 | 399 pages | PDF | 6,5 MB

Diffuse tout d'abord en Grande-Bretagne il y a une dizaine d'annees, ITIL (Information Technology Infrastructure Library) est un referentiel des meilleures pratiques de mise en ?uvre et de gestion des services informatiques et telecoms, independamment de leur taille et de la technologie utilisee.

ITIL Foundation Overview  eBooks & eLearning

Posted by naag at May 18, 2016
ITIL Foundation Overview

ITIL Foundation Overview
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 1 Hours | 189 MB
Genre: eLearning | Language: English

Get the Overview of ITIL Service Lifecycle Stages one-by-one. A Brief Overview of the ITIL Service Lifecycle Stages.
Service Offerings and Agreements: A Guide for ITIL Exam Candidates - Second Edition (Repost)

Richard Griffiths, "Service Offerings and Agreements: A Guide for ITIL Exam Candidates - Second Edition"
English | 2014 | ISBN: 1780171927 | PDF | pages: 262 | 3,2 mb