280 pages | Mcgraw Hill Higher Education (January 1, 1999) | ISBN-10: 0077095537 | PDF | 1.2 Mb
GQM originated as a measurement methodology for software development: it was developed by Dr. Victor Basili and Dr. David Weiss during the 1980s in conjunction with their work at the NASA Software Engineering Laboratory (SEL).
The GQM paradigm represents a practical approach for bounding the measurement problem. It provides an organization with a great deal of flexibility, allowing it to focus its measurement program on its own particular needs and culture. It is based upon two basic assumptions (1) that a measurement program should not be ‘metrics-based’ but ‘goal-based’ and (2) that the definition of goals and measures need to be tailored to the individual organization. However, these assumptions make the process more difficult than just offering people a "collection of metrics" or a standard predefined set of goals and metrics. It requires that the organization make explicit its own goals and processes.