Serious Performance Consulting According to Rummler by Geary A. Rummler (Author)
Publisher: International Society for Performance Improvement (February 1, 2001) | ISBN-10: 1890289167 | CHM | 9,7 Mb | 200 pages
Geary Rummler has been giving wise advice on how companies can improve business processes and human performance for the last 35 years. Many believe that Rummler's work at Motorola in the early Eighties stimulated the development of the Six Sigma movement. In 1990 he co-authored Improving Performance, which is still the best introduction to business process improvement, and is still popular. Serious Performance Consulting: According to Rummler, is a collection of Rummler's writing over the course of the past decade. Much of this material is focused on the analyis of organization performance problems and on the management and measurement of business processes. There are also discussions of the problems consultants face when they try to improve organizational effectiveness. Hammer is a great motivational speaker, but managers who really want to know how to make change happen, turn to Rummler. This book shows you how the ultimate performance guru really approaches and solves problems. If you are involved in Six Sigma or BPM, you have to read this book.