Disagreements, Disputes, and All-Out War: Three Simple Steps for Dealing with Any Kind of Conflict by Gini Graham Scott Ph.D.
English | 2008 | ISBN: 0814480632 | 240 pages | PDF | 1,4 MB
The potential for conflict exists in every interaction. But when one doesn’t know how to deal with these disagreements constructively, they can escalate into unproductive and even destructive situations. The key is not to avoid conflict, but to recognize and manage it skillfully to produce the best possible outcome.