The Manager's Pocket Guide to Dealing with Conflict (Manager's Pocket Guide Series) by Lois B. Hart, Robie Grant and Eileen Klockars English | 1999 | ISBN: 0874254809 | Pages: 114 | PDF | 0,3 MB
Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment.
Helga A. Rhode, "Dealing with Conflict and Confrontation: How to Keep Your Cool, Stand Your Ground and Reach a Positive Resolution" Publisher: Careertrack | 1996-05 | ISBN: 1559774878 | mp3 96kbps - 32KHz | Duration: 4 hours | Language: English
Conflicts are inevitable. Anger, grudges, hurt and blame are not. In fact, most of your conflicts can be resolved fairly easily. Even better, you can do it in a way that actually benefits all concerned. This insight-packed program will show you how.
Conflict in Family Businesses: Conflict, Models, and Practices By Josiane Fahed-Sreih English | PDF | 2018 | 170 Pages | ISBN : 3319628518 | 2.14 MB
This book presents methods for dealing with conflict in family firms. The first part of the book defines conflict in general and then in the context of family businesses. It then identifies several approaches to dealing with conflict. As the author makes clear, conflict can negatively impact the performance of a family firm while unresolved conflict often results in unsuccessful transition to the next generation. Therefore, she presents a model that looks at the causes of conflict and ways of resolving it.
Skills for Managing Anger and Conflict HDRips | MP4/AVC, ~2011 kb/s | 1280x720 | Duration: 01:31:16 | English: AAC, 128 kb/s (2 ch) | 1.2 GB Genre: Psychology, Business
Psychologists Eve Ash and Peter Quarry provide a practical range of communication skills and strategies to handle a range of difficult people – from team members, staff and managers to customers and strangers.
Renée Evenson, "Powerful Phrases for Dealing with Difficult People: Over 325 Ready-To-Use Words and Phrases For Working With Challenging Personalities" ISBN: 0814432980 | 2014 | EPUB | 240 pages | 0,4 MB