Building Customer Loyalty

Lynda - Building Customer Loyalty  

Posted by U.N.Owen at Sept. 3, 2014
Lynda - Building Customer Loyalty

Lynda - Building Customer Loyalty | 386MB
Duration: 0h 43m | Video: AVC (.mp4) 1280x720 30fps | Audio: AAC 48KHz 2ch
Genre: eLearning | Level: Appropriate for all | Language: English

Do loyal customers still exist in our wired world? Yes, but you have to work to keep them. In this course, customer-loyalty expert and best-selling author Jill Griffin outlines a three-step process for understanding who your best customers are and how to keep them loyal.
The Apple Experience: Secrets to Building Insanely Great Customer Loyalty [Repost]

Carmine Gallo - The Apple Experience: Secrets to Building Insanely Great Customer Loyalty
Published: 2012-03-29 | ISBN: 0071793208 | PDF | 256 pages | 2 MB

The Apple Experience: Secrets to Building Insanely Great Customer Loyalty  eBooks & eLearning

Posted by Bayron at May 28, 2014
The Apple Experience: Secrets to Building Insanely Great Customer Loyalty

The Apple Experience: Secrets to Building Insanely Great Customer Loyalty by Carmine Gallo
English | 2012 | ISBN: 0071793208 | 256 pages | PDF | 3 MB
Who Stole My Customer?? Winning Strategies for Creating and Sustaining Customer Loyalty (repost)

Who Stole My Customer?? Winning Strategies for Creating and Sustaining Customer Loyalty by Harvey Thompson
English | 2004 | ISBN: 0131453564 | Pages: 224 | PDF | 6,7 MB

Many businesses find themselves asking: "Who's stealing my customers? Why is it happening? How can I stop it?" Who Stole My Customer? has the answers. It's a complete guide to planning and implementing customer loyalty processes that really work–because they're built around what customers really want.
The Apple Experience: Secrets to Building Insanely Great Customer Loyalty by Carmine Gallo

The Apple Experience: Secrets to Building Insanely Great Customer Loyalty by Carmine Gallo
McGraw-Hill | 2012 | ISBN: 0071793208 | 256 pages | EPUB | 3 MB

"There are three pillars of enchantment: likability, trustworthiness, and quality. The Apple experience is the best modern-day example of all three pillars. Carmine's book will help you understand and implement the same kind of world-class experience."
–Guy Kawasaki, author of Enchantment: The Art of Changing Hearts, Minds, and Actions and former chief evangelist of Apple
"An exciting resource for any business owner in any country who wants to reimagine the customer experience."
–Loic Le Meur, CEO, LeWeb
Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests (Repost)

Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests By Gabe Zichermann, Joselin Linder
2010 | 240 Pages | ISBN: 0470562234 | PDF | 1 MB
Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests (Repost)

Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests By Gabe Zichermann, Joselin Linder
2010 | 240 Pages | ISBN: 0470562234 | PDF | 1 MB
Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests (Repost)

Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests By Gabe Zichermann, Joselin Linder
2010 | 240 Pages | ISBN: 0470562234 | PDF | 1 MB
Integrated Account Management: How Business-to-Business Marketers Maximize Customer Loyalty and Profitability (Repost)

Mark A. Peck, "Integrated Account Management: How Business-to-Business Marketers Maximize Customer Loyalty and Profitability"
English | 1997 | ISBN-10: 0814403336 | EPUB | 336 pages | 2,8 MB
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong, 2nd edition (repost)

A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong, 2nd edition by Janelle Barlow, Claus Moller
English | ISBN: 1576755827 | 2008 | PDF | 287 pages | 3 MB