Good Products, Bad Products: Essential Elements to Achieving Superior Quality by James L. Adams
English | January 6th, 2012 | ASIN: B006QA727C, ISBN: 0071782400 | 211 Pages | EPUB | 2.46 MB
"This book is the most comprehensive discussion of all the elements that go into producing superior products that I have read. I have thought a lot about quality over many years, yet the thinking reflected throughout [this] discussion is a real eye-opener for me. For anyone seriously interested in quality, this is a must read."
–Donald E. Petersen, retired President and Chairman, Ford Motor Company