A Five Star Life

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization (repost)

Leonardo Inghilleri, Micah Solomon, "Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization"
English | 2010 | ISBN: 0814415385 | 170 pages | PDF | 2,1 MB
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization (repost)

Leonardo Inghilleri, Micah Solomon, "Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization"
2010 | ISBN: 0814415385 | 170 pages | PDF | 2,1 MB

In a tight market, your most powerful growth engine and your best protection from competitive inroads is this: put every thing you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand. In Exceptional Service, Exceptional Profit insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

Leonardo Inghilleri, Micah Solomon, "Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization"
AMACOM | 2010 | ISBN: 0814415385 | 170 pages | PDF | 1,5 MB

Eat Like a Rock Star: More Than 100 Recipes from Rock ‘n' Roll's Greatest  eBooks & eLearning

Posted by First1 at Oct. 17, 2017
Eat Like a Rock Star: More Than 100 Recipes from Rock ‘n' Roll's Greatest

Eat Like a Rock Star: More Than 100 Recipes from Rock ‘n' Roll's Greatest by Mark Bego
English | October 17th, 2017 | ASIN: B071P5JGHQ, ISBN: 1510721150 | 282 Pages | EPUB | 49.80 MB

Who knew that Bill Wyman (The Rolling Stones) makes an amazing Lamb Chops with Endive and Blue Cheese Salad, that Michael McDonald (The Doobie Brothers) loves Pasta with Ham and Parmesan Cheese, or that Boz Scaggs eats Tuscan Grilled Chicken?

A Brain for Business – A Brain for Life  eBooks & eLearning

Posted by AvaxGenius at Oct. 7, 2017
A Brain for Business – A Brain for Life

A Brain for Business – A Brain for Life: How insights from behavioural and brain science can change business and business practice for the better By Shane O'Mara
English | PDF | 2017 (2018 Edition) | 169 Pages | ISBN : 3319491539 | 3.51 MB

Behaviour change is hard, but O’Mara shows that by adopting strategies that are well-founded in the science of brain and behaviour individuals and organisations can adapt to the demands of the modern world.

Wrath of the Serfs: A Group of Life-Size Clay Sculptures  eBooks & eLearning

Posted by Jeembo at Oct. 6, 2017
Wrath of the Serfs: A Group of Life-Size Clay Sculptures

Wrath of the Serfs: A Group of Life-Size Clay Sculptures by Anon.
English | 1976 | ISBN: 9998379660 | 94 Pages | DJVU | 20.1 MB

This is a stirring and manipulative book of Maoist-era, anti-Tibetan propaganda sculpture.

Karl Marx: A Nineteenth-Century Life  eBooks & eLearning

Posted by Rare-1 at Oct. 5, 2017
Karl Marx: A Nineteenth-Century Life

Jonathan Sperber, "Karl Marx: A Nineteenth-Century Life"
ASIN: B007P9M0NE | ISBN: 0871404672 | 2013 | PDF | 224 pages | 4.35 MB

“Absorbing, meticulously researched. . . . [Sperber] succeeds in the primary task of all biography, re-creating a man who leaps off the page.” —Jonathan Freedland, New York Times Book Review
TIME: the Science of Happiness: New Discoveries for a More Joyful Life (special edition)

The Editors of TIME, "TIME: the Science of Happiness: New Discoveries for a More Joyful Life (special edition)"
ISBN: 1683304306 | 2016 | EPUB | 96 pages | 8.54 MB

“Don’t worry, be happy.” Sounds simple enough, yet many encounter setbacks in their pursuit of happiness. What if we could definitively say: “If you do this, you will achieve a happier and healthier life?” What if we could unlock the key to happiness? Enter Science.

Maxx-M - Five-Star Pleasures 2017  Magazines

Posted by koc2005 at June 6, 2017
Maxx-M - Five-Star Pleasures 2017

Maxx-M - Five-Star Pleasures 2017
English | 132 pages | PDF | 30.40 MB
The Big Five: Five Simple Things You Can Do to Live a Longer, Healthier Life [Audiobook]

Sanjiv Chopra, David Fisher, Dana Hickox (Narrator), "The Big Five: Five Simple Things You Can Do to Live a Longer, Healthier Life"
ASIN: B01EGOTMEU | 2016 | MP3@64 kbps | ~05:40:00 | 163 MB