A Five Star Life

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization (repost)

Leonardo Inghilleri, Micah Solomon, "Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization"
English | 2010 | ISBN: 0814415385 | 170 pages | PDF | 2,1 MB
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization (repost)

Leonardo Inghilleri, Micah Solomon, "Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization"
2010 | ISBN: 0814415385 | 170 pages | PDF | 2,1 MB

In a tight market, your most powerful growth engine and your best protection from competitive inroads is this: put every thing you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand. In Exceptional Service, Exceptional Profit insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

Leonardo Inghilleri, Micah Solomon, "Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization"
AMACOM | 2010 | ISBN: 0814415385 | 170 pages | PDF | 1,5 MB
A Baker's Life: 100 fantastic recipes, from childhood bakes to five-star excellence

Paul Hollywood, "A Baker's Life: 100 fantastic recipes, from childhood bakes to five-star excellence"
English | ISBN: 1408846500 | 2017 | EPUB | 304 pages | 145 MB

A Writer's Life: The Margaret Laurence Lectures  eBooks & eLearning

Posted by IrGens at Dec. 9, 2017
A Writer's Life: The Margaret Laurence Lectures

A Writer's Life: The Margaret Laurence Lectures by The Writers' Trust of Canada
English | May 24, 2011 | ISBN: 0771089287 | EPUB | 416 pages | 2.9 MB

A Life of My Own: A Biographer's Life  eBooks & eLearning

Posted by First1 at Dec. 9, 2017
A Life of My Own: A Biographer's Life

A Life of My Own: A Biographer's Life by Claire Tomalin
English | September 7th, 2017 | ASIN: B06XPQYPZR, ISBN: 0241239958 | 343 Pages | EPUB | 26.86 MB

As one of the best biographers of her generation, Claire Tomalin has written about great novelists and poets to huge success: now, she turns to look at her own life.

Hello Mornings: How to Build a Grace-Filled, Life-Giving Morning Routine  eBooks & eLearning

Posted by First1 at Dec. 8, 2017
Hello Mornings: How to Build a Grace-Filled, Life-Giving Morning Routine

Hello Mornings: How to Build a Grace-Filled, Life-Giving Morning Routine by Kat Lee
English | December 5th, 2017 | ASIN: B06XFR1S2P, ISBN: 0718094174 | 208 Pages | EPUB | 0.33 MB

Are you ready to wake up for your life and not just to your life?
Your One Word: The Powerful Secret to Creating a Business and Life That Matter [Audiobook]

Your One Word: The Powerful Secret to Creating a Business and Life That Matter [Audiobook] by Evan Carmichael
English | December 6th, 2016 | ASIN: B01KMVJBEC | MP3@64 kbps | 6 hrs 16 mins | 172.31 MB
Narrator: Evan Carmichael

In this bold and empowering guide, entrepreneur and social media sensation Evan Carmichael shares the secret to turbocharging your path to success on your own terms. With thought-provoking questions and inspiring, instructive examples, Your One Word will help you nail down your personal motto - the word that captures your purpose and passion. With this operating philosophy in hand, you will then learn how to leverage this powerful tool to create the business and future of your dreams.
Jessi Colter - A Country Star Is Born (1970/2013) [Official Digital Download 24/96]

Jessi Colter - A Country Star Is Born (1970/2013)
FLAC (tracks) 24-bit/96 kHz | Time - 28:39 minutes | 597 MB
Studio Master, Official Digital Download | Artwork: Front cover

A Country Star Is Born is the outlaw sensation’s debut studio album. Produced by Chet Atkins and Waylon Jennings, the recording features stunning versions of Patsy Cline’s “He Called Me Baby,” Newbury’s “Why You Been Gone so Long” and the hit single, “I Ain’t the One,” a stunning duet with husband, Waylon Jennings. This exciting work is a definitive listen to one of country’s greatest singers.

Greta Garbo: A Divine Star  eBooks & eLearning

Posted by First1 at Dec. 6, 2017
Greta Garbo: A Divine Star

Greta Garbo: A Divine Star by David Bret
English | June 25th, 2012 | ASIN: B0087GJX0C, ISBN: 1849542511 | 514 Pages | EPUB | 1.73 MB

In the male-oriented studio system, Greta Garbo wielded a power no other actress has ever possessed, before or since. Be it producer, director, lover or journalist, Garbo called the shots, and when she decided that she was done with the whirlwind of life as Hollywood's darling she withdrew completely, leaving her public begging for an encore that never came.